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FrequentlyAskedQuestions

Frequently Asked Questions

1. Who makes my bean bag chairs?

2. What are my bean bags chairs made of?

3. Is my bean bag chair safe for my child to use?

4. How do I clean my bean bag cover?

5. What is my bean bags stuffed with?

6. How can I track the shipment of my bean bag furniture?

7. Do you ship bean bags to P.O. Boxes, Hawaii, Alaska, Puerto Rico, or internationally?

8. How do I know my credit card information is secure?

9. How do I contact Customer Service?

10. How long does shipment take?

1. Who makes my bean bag chairs?

Your bean bag chair is made by a team of experienced personnel who have been in the bean bag chair and childrens furniture industry for years. We are a authorized internet reseller of Bean Bag Boys; Yogipoof USA and Fatboy. Their experinced personnel do the whole process from start to finish to ensure your piece of bean bag furniture is flawless.

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2.What are my bean bags chairs made of?

Our manufacturers use the best materials available today at our disposal to make your bean bag the best it can possibly be. We have Fabric Denim (just like that old pair of blue jeans you love so much), Real Faux Fur, and Fabric Faux Suede, Leather bean bag chairs. They also use the best quality vinyls available. They offer 3 different types of vinyl bean bag chairs. Our Solid Vinyl, Our Shiny Vinyl and Or Classic Vinyl.

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3. Is my bean bag chair safe for my child to use?

Your bean bag chair is safe for your child to use. Bean bag chairs are double- stitched with clear nylon for added strength and double-zippered for security, locking zipper for added child safety. Bean Bags chairs are soft ball full of filler there are no hard edges because bean bags chairs are frameless, no sharp corners, no rigid surfaces for a kid to bump into.

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4. How do I clean my bean bag cover?

You don’t need to be worry about the stains, no matter from food or drink. All you have to do is to wipe away the mess from the bean bag chair before it dries and that’s all. If your bean bag is with removable cover - you can easily cleaning your bean bag furniture like remove the cover and wash it in your washing machine. Someone of your family might been allergic to laundry detergent so you have to use the same products that you wash your clothes with and after finish washing, put the outside layer in the dryer. But be careful because it might get shrink!

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5. What is my bean bags stuffed with?

All of our bags are stuffed with expanded virgin polystyrene beads, recycled polystyrene, or foam. We use the highest grade material available to ensure the greatest amount of comfort.

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6. How can I track the shipment of my bean bag furniture?

When your bean bag furniture has shipped, you will receive an email from Bean Bags Comfort.com. If it has shipped via Fed Ex, UPS or DHL there will be a link in your email to the Fed Ex, UPS or DHL tracking website. Click on this link and you should be able to see the progress of your package. If you have not yet received a Shipment Notification email, that means your package has not shipped, and you will be hearing from us as soon as it does.

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7.Do you ship bean bags to P.O. Boxes, Hawaii, Alaska, Puerto Rico, or internationally?

At this time, we do not ship to any locations outside the Continental United States. Also we are unable to ship to P.O. Boxes, APO/FPO address, Puerto Rico, Hawaii, Alaska or anywhere else outside the U.S.A.

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8.How do I know my credit card information is secure?

We understand your concerns about Internet Security. We make every effort to protect your personal information, by employing a Stronghold server which supports industry-standard 128-bit SSL encryption. SSL encryption is active in all areas where customer information is requested When you place your order with us online, your credit card information is transferred to us using Yahoo's secure servers, and is automatically deleted from our system after our business is concluded. We are committed to using customer information responsibly. We want you to feel comfortable placing your order online. If you have any additional questions or comments regarding our secure technology, please e-mail us at admin@beanbagscomfort.com

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9.How do I contact Customer Service?

There are 2 ways to contact our Customer Service Department and talk to a "real person": - call: (302) 261-5289 - email us at: admin@beanbagscomfort.com

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10. How long does shipment take?

When you place an order - you can expect your order in 2-8 business days depending on your location.

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